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Accessibility Statement for First Gate Solutions

Last updated: 26/9/2025

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First Gate Solutions is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We are actively working to improve the accessibility and usability of our site and, in doing so, aim to comply with applicable standards and legislation.

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Our Commitment

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, which is the recognised standard under the UK Equality Act 2010. Where we supply services to public sector organisations, we also seek to align with the Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018.

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Measures We Take

To support accessibility, we:

  • Build and design with accessibility best practices in mind.

  • Test pages with assistive technologies such as screen readers and keyboard-only navigation.

  • Monitor colour contrast and font sizing for readability.

  • Train staff to create accessible content.

  • Regularly review and update our site in line with accessibility guidelines.

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Understanding the Limitations

While we aim for full compliance, some areas of our site may not yet fully meet accessibility standards (for example, older documents, third-party integrations, or legacy content). We are working to address these areas.

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Feedback and Contact

If you encounter any problems accessing our site or would like to request information in an alternative format, please contact us:

Please include the page address (URL), a description of the issue, and the assistive technology you were using if applicable.

We will acknowledge your request within 5 business days and aim to provide a response or alternative within 15 business days.

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Continuous Improvement

Accessibility is an ongoing priority for First Gate Solutions. We will continue to review our website and engage with users to ensure a positive and inclusive experience for all.

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